How heavy are they?
Polymer clay is exceptionally lightweight and comfortable to wear. (Yes, even the big ones).
Do you take custom orders?
Yes, I do! I would love an opportunity to work with you. You can get started by sending an email to email@example.com.
What metals do you use?
All my earrings are made with high quality, nickel-free, hypoallergenic 14k gold-plated and stainless steel products.
When will my order be dispatched?
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order is ready to be shipped you will receive another notification email. Because of the ongoing COVID-19 pandemic there may be slight delays because of the postal service that are beyond our control. Thank you for your understanding.
Where do you ship?
Currently we ship exclusively to Canada and the United States. We are looking at expanding our operations, however, are trying to source affordable shipping for our international audience. If you are looking to purchase and you are outside of Canada or the United States, please email us at firstname.lastname@example.org to chat about if we can make it possible.
Will my earring look exactly like the one in the picture?
Good question! The simple answer is no. Because each of my products are hand made (with love) they may vary slightly in appearance. Do not fret, I will always do my best to replicate orders as best I can. This just means that each product is special and unique to you!
I’m local! Do you offer pick up/delivery?
We love shopping local, so we totally get you! We are in the Ottawa Valley, however, make frequently trips into Ottawa. Depending on schedules, shoot us an email and we will see if we can make it happen.
You’re sold out! How long do I have to wait?
We love your enthusiasm! Some of my items are regular items that will remain on the website. If you see them marked as “sold out” keep an eye on the website and will restock very, very soon. We are a small outfit here at Island Meadow Clay, my husband Alex and I, so I try my best to keep up with demand. Keep your eyes peeled on my socials for more updates.
I have more questions!
Send us an email at email@example.com and we can chat there. You can always try us on our socials, however, we do not always see our DM's.